Julie Lu
Pronouns
She / HerTo acknowledge that assumptions about someone’s gender identity could be incorrect, many organizations, including NC State, have begun to encourage community members to include a brief statement of their gender pronouns as they introduce themselves within a group.
Technology Support Analyst
Department:
Information TechnologyPhone: (919) 513-3542
Email: jblu@ncsu.edu
Shout-outs From My Colleagues
Shout-outs are kind words from Libraries staff to other Libraries staff for going out of their way to be extra awesome at their job.
We want to take a moment to recognize Julie for consistently being amazing! Your positive attitude, willingness to help, and dedication to getting things done don't go unnoticed. Thank you for always being available to tackle our technology issues - especially when it involves the Bookeye. Your support and expertise are truly appreciated!
— Aisha GrantAshton Reddish
The digital signs at the Hill Library and the Hunt Library need Julie to keep them going. So do the sensors that power the "How busy is the Hill Library?" and the "How busy is the Hunt Library?" displays. I'm grateful for the considerable amount of work Julie does to keep those running!
— Josh Boyer
I'm grateful to Julie for her help managing what turned out to be a complex set of requests related to telephone changes. She persisted through hours of work with ComTech to make the changes and kept me in the loop all the way through. What seemed like straightforward requests turned out to be a lot more challenging and this just goes to show how much effort and care Julie goes to when she handles requests behind the scenes. Many thanks to Julie!
— Hilary Davis
Julie is just a terrific IT person. She has helped me so many times with my computer and laptop and has never made me feel like I have done something stupid or broken something. She talks me through what she is doing, what she needs me to do, and talks to me about the aftercare as well. She has a keen idea of what patron service means.
— David Serxner